Jim Keras Automotive is a trusted dealership with four new vehicle locations in the Memphis area, offering Nissan, Subaru, and Chevrolet, along with two Keras Car Central locations that provide pre-owned cars for all credit situations. Customers consistently praise the friendly and courteous service, highlighting helpful staff and a welcoming atmosphere. Many reviews mention the helpfulness of the service department, with professionals like Larry and others providing prompt, polite, and thorough assistance. Customers appreciate the quick and efficient repairs, such as recalls and routine maintenance, often without appointments. Extras like free car washes and good communication add to the positive experience. Overall, Jim Keras Automotive is known for excellent customer service, knowledgeable staff, and a commitment to making car repairs smooth and satisfying for all customers.
Tre is awesome. Service department is professional and friendly
July 2024
When we purchase our new outback they set up an on-site *consult to go through the new amenities and features. This was awesome because all the little random questions that pop up in my head, Bill was an expert at. And could walk me through it without me having to thumb through, what looks like, a five volume manual.
January 2024
Great service. Wait time with an appointment was still too long
