Lexus of Memphis provides an absolutely superb and wonderful customer service experience, just what one would expect from a luxury car dealer. The process is described as the easiest purchase ever, with no haggling and a straight-forward approach. The sales consultants are consistently noted for going above and beyond, providing excellence, and being incredibly helpful, professional, and easy to work with, even virtually. They keep customers informed throughout the entire process, making the experience smooth from start to finish. The dealership offers new and pre-owned vehicles, and the staff does their best to make purchasing a good experience. Customers report getting the vehicle they wanted for a great price and highly recommend Lexus of Memphis for anyone looking to buy a Lexus. The overall impression is stellar, with many expressing that they are very impressed and couldn't be happier.
While visiting from Tulsa, Oklahoma, I blew a tire on a Sunday morning. None of the open tire stores had my size. The next morning we drove to Lexus of Memphis. We were treated immediately with many smiles. Johnny Robinson, our service consultant, was great! A new tire and wash was completed in less time than the promised... read full comment
August 2024
Friendly prompt service. Get much better customer service from Lexus than I had from BMW/Mercedes.
August 2024
Started looking for a small SUV. Found a good candidate in the RX350. Sales person was very knowledgeable and helpful.
