Metro by T-Mobile is praised as the best store in the city, with friendly and helpful staff who go above and beyond to assist customers. Employees like Alex, Rafat, Tre, De, Tori, Fannie, and Kierrynie are commended for their excellent customer service, patience, and problem-solving skills. Customers appreciate the staff's ability to fix issues, transfer data, and recommend suitable phones. The store is described as welcoming, with a positive atmosphere and efficient service.
Manger is awesome staff answer all questions that i had give them a 10 out of 10
September 2024
This is the best metro store in the city. Alex always takes care of me. From the first time I came she made sure she fixed me up good after the store on Jackson messed up my account real bad. She apologized and I even got a free tablet. Any issues she always makes sure I'm taken care of. Rafat and Alex are the people to... read full comment
December 2022
Tre was very patient with me because I don't know too much about phones he explained everything to me ,he's very polite and respectful I appreciate him