New Balance Memphis is a local gem known for its exceptional customer service and knowledgeable staff. Visitors consistently praise the friendly and helpful employees, including Rachael, Declan, and Ernesto, who go above and beyond to assist customers in finding the perfect footwear. Whether helping with shoe selection or providing personalized fitting assistance, the staff demonstrates patience and expertise, making the shopping experience enjoyable and stress-free. Many customers highlight the welcoming atmosphere and the staff's genuine smiles, which add to the overall positive experience. With a focus on quality products, including popular options like the 1080s and 9060s, New Balance Memphis is recommended for anyone in need of comfortable walking shoes or athletic footwear. Customers leave feeling satisfied and eager to return, appreciating the blend of local ownership and outstanding service.
Visited this store for the first time and Mallory was incredibly helpful! Very pleasant conversation and made sure you were purchasing exactly what you wanted but also needed. Everyone was great and we will return :)
June 2026
Highly recommend the foot scan and shoe inserts. Staff was highly knowledgeable and helpful! Best personal investment!
May 2026
Wonderful interaction with Braedon. Got exactly what I needed.
