O'Reilly Auto Parts store #4965 in Memphis, Tennessee, offers a wide range of auto parts, tools, and accessories, along with helpful store services like free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store also resurfaces brake rotors and drums. Customers appreciate the friendly and helpful staff, with one reviewer highlighting an employee who was extremely polite and accommodating. The store’s staff are known for their good customer service, quick assistance, and willingness to help with questions or special requests. The store features a free Loaner Tool program, allowing customers to borrow tools with a refundable deposit, which can be kept at the same price if desired. Prices for some items, like batteries and antifreeze, are noted to be higher than in the past, reflecting current price increases. Customers also value the attentive service from staff, including the manager who promptly ordered parts that even dealerships did not have. Overall, O'Reilly Auto Parts provides convenient, friendly service and a good selection of auto parts, making it a reliable choice for vehicle needs in Memphis.
Entire staff has exceptional customer service and the manager (can't remember the lady's name) is also amazing. My car had trouble on the lot and they were so helpful and patient with me. Hope they remember me with the purple car lol
January 2026
Jeremiah was so sweet he helped me and my son for a long time…he was patient and he didn’t show not one sign of frustration:) thank u Jeremiah ur awesome 🤩 🤩🤩🤩
October 2025
The young man that helped me was friendly and helpful. The store was clean and organized.
