Pep Boys at 5115 Park Ave in Memphis is a trusted auto service and tire shop offering a wide range of car, truck, and SUV repairs and maintenance. They specialize in new tires, tire repair, and tire replacement, providing same-day services to ensure customers are safely back on the road. Their certified technicians handle oil changes, brake repairs, battery replacements, inspections, and more, including servicing hybrid and electric vehicles. Customers consistently praise the shop for its professional and friendly service, highlighting staff members who are attentive and helpful. Many reviews mention exceptional customer service, with staff going above and beyond to meet urgent needs and provide a positive experience. Although some note a lack of amenities like coffee during waits, overall, the service quality is highly appreciated. With over 100 years of experience, Pep Boys remains a reliable choice for auto care. Customers feel confident in their expertise and customer-first approach, making it a top option for tire and auto repairs in the Memphis area.
The staff and facility were great, So I can't knock them. I just don't understand how one can replace a tire, then find out the rim is cracked.
May 2024
Best customer service I’ve ever received! Franchone and Jessica were extremely attentive and make coming to get your car fixed a good experience. I’m from out of town and they had my car working perfectly in no time! Best place to get your car fixed in the area hands down.
May 2024
The service was professionally done also considering the fact that I was the one who gave them the wrong tire information in the beginning. However everything went to my satisfaction.
