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February 2024 by Sylvia McCort
How is it that a teller cannot look up your account number? I was not allowed to make a deposit today because I did not have my account number. This is the same deposit I attempted to make on line yesterday but kept getting the message that it had no signature. Of course the signature was there. It seems that nothing is what it use to be.
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January 2024 by Maeghan
Ms. Rodriguez is absolutely amazing! She is very sweet, patient and so intelligent! I recommend her for any financial needs or advice! She genuinely cares about the well being of her clients as a human beings. As if they were her own loved ones! 10 out of 10!
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December 2023 by Bo Ali
Customer service in branch was AWFUL. Account closed without notice. ALL reps behind counter dismissive and disrespectful…Borderline slanderous. Would be safer with green dot
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July 2023 by Mrs Cannady
Customer service is excellent, they made us feel at home we open 3 business accounts with the branch manager Chris an his other assistants they where very attentive
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November 2022 by Deloris Evans
Working with Ms. Keana was great! She was friendly and knowledgeable. The branch manager Chris came over to talk with us and was also very helpful and kind. If you are looking for a bank, definitely give this one a shot. They are a wealth of information
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November 2022 by Corey Anderson
Since switching from Sun Trust they have the worst customer service. We have. Multiple business accounts here and moving all of them. Do not recommend them at all they make it impossible to run your business. So many I know have left for this reason. Location Manager is not personable and does nothing to assist. Save yourself the headache and do your banking elsewhere.
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November 2022 by Tynisha Williams
Great customer service!!!! Ms. Smith was excellent and answered all our questions. While we were there the bank manager came to introduce himself to us, Chris. So nice.
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October 2022 by Vincent Housley
This has been my bank for years. I love the people who work there. They are always more than willing to help.
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August 2022 by Victoria Porter Bennett
Customer Service is absolutely horrible at this location. Can you believe that the lady at the drive thru refused to give me 3 check registers, until I asked to speak to a manager? She said I could only have 1, but I have 3 accounts.Really! Was this really something to debate about? Just give me the registers. As if they are hers. SMH!They would rather me close my accounts out than to give me the paper registers. Every since Truist took over, they don’t seem to believe in appeasing their customers. I’m strongly considering moving my money to another bank altogether.
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July 2022 by Blake McVey
It's a bank. A necessary evil. The woman I dealt with was nice & took care of my issue, but it's a bank.
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March 2021 by Tiffany J.
I have been banking with Suntrust for years and I continue to be satisfied with their customer service, the various financial programs and offerings they have and more. Each branch is consistent in they way they operate. I always experience fast and friendly service.
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November 2019 by LisaMarie Collins
We use them for our business banking needs and they are fantastic!!! Always ready with a smile and happy to help in anyway you need!
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November 2019 by Channora Williams
Slow just slow
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April 2019 by Cortez Littles
There customers service is very bad an I will not do business with them again
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November 2018 by Dustin Reed
Seriously considering leaving SunTrust Bank just because of my 1 and only experience inside this branch. Customer service was absolutely terrible made me disgusted to hand my money over and deal with a person/company like this. First and only bad experience I've had with SunTrust in 2 years. I literally felt like I was being treated so poorly because of my skin color . I would have never even been inside this branch if it wasn't for my debit card being hacked. thank God for online banking ........kinda
