Trac 1 Towing & Recovery is a reliable and professional towing company that provides prompt and friendly service. Customers appreciate their on-time arrivals and helpful staff, including dispatchers and drivers who are pleasant and knowledgeable. The drivers are known for being professional, offering assistance such as tire suggestions, and ensuring the safety of vehicles by taking pictures before towing. The company handles emergency situations efficiently, often dispatching quickly even during busy traffic conditions. Customers have described their experiences as excellent and reassuring, with some mentioning that the staff go above and beyond to make customers comfortable. The owners are considered great, and the services include tire changes and secure vehicle transportation. Despite some initial concerns over online reviews, many customers are satisfied with the consistent, quick, and personable service they receive from Trac 1 Towing & Recovery.
Tyler was our knight in shining armor. We were stranded on the side of the highway with a flat tire and no spare. He was quick, professional, and so polite. He waited to be sure we were safe before leaving us at the auto repair shop.
April 2025
Very good service the lady operator was very nice and patient wil recommend
August 2024
Jermayne was on point!!!! He arrived in a timely manner with no issues and got my car home without any problems
