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February 2024 by Ron DeFoe
Good selection of trucks and moving supplies. Helpful staff.
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January 2024 by Jimmy Malone
Very Good And Considerate People.??
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January 2024 by Jessie Jackson
Some of the rules and regulations are not explain explicitly by some of your employees up front .
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January 2024 by Rick L.
Dirty truck, high mileage, roof leaked, belongings got wet and was very noisy. Was also full of rattles. Very disappointed. Worst truck I ever rented from U Haul.
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December 2023 by kenisha coleman
They got ROACHES BAD
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December 2023 by Nikole Smith
If I could give zero stars, I would. This whole crew is disrespectful and incompetent. I’m moving my belongings in and asked very specifically if a trailer can be backed into the space so I can move my stuff. I asked 3 times prior to my moving and was told yes. Once I get my movers here these incompetent individuals told me I could not back my trailer in(even though it would fit) they are rude and after this month I will not be renting space from this ghetto establishment.Also , the comment below me that’s explaining her experience is very true. the picture she posted is literally the same female that was rude towards me and my movers. She needs to be fired and the manager needs to also be fired
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December 2023 by Jessica Jones
Terrible customer service skills. On today my sister went to this location after she spent over $1200 to rent a truck and tow(on yesterday) for this girl to be rude and nasty. Not only after she was being rude to my sister she began to behave the exact same way towards me. After I spent $1,070 with this company only for this uhaul employee girl to pop her knuckles at me as if she wanted to fight. We were held up for her poor behavior to get nothing accomplished. She then spoke with the manager and at this point she was nonverbal with us. She refused to give her name and the managers number. Needless to say we wasted time dealing with her. She also said we were harassing her which is a total lie. She does not need to represent this company at all because she displays unprofessionalism. The time we wasted with her I could have been loading my uhaul up. We are behind now and have a 7hour drive
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December 2023 by Damani CRNA
Great service, friendly and professional
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November 2023 by Tasheena Hall
If you’re looking for a job. Please don’t waste your time here. I’m convinced you got to be family or friends to work at this location. After an employee James said they were hiring, my son did an application. He was super excited because the GM Liz texted him back within a few days. She set him up a trial shift which in the text said it’s a working interview. So he’s learning everything that was taught and made sure he is doing his tasks right. If you’re wondering how I know is because I was sitting in my vehicle watching. After the trial shift interview she paid him cash. We knew for sure she would call or text with the next steps. Nope nothing. A few days went pass so he text her.. still nothing. A few more days went by and he text again, minding you that he was eager to get this job and still nothing. Liz the right thing to do in this case was to respond saying you moved foward with another candidate instead of having people waste their time texting you for you to not respond. Pour reputations of the Uhaul company. Liz the GM shame on you and James the employee who told us this location was hiring shame on you too because you knew your wife Liz only hire family and friends
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November 2023 by Idk 106
Bad customer service.
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November 2023 by Catrina Niter
I had a wonderful experience at U-Haul on Austin peay highway customer service was great
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November 2023 by Patsy Roberts
This place has roaches so bad, if you rent from there, bring bug spray every time you go into your storage, then corp said they can't do anything about
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November 2023 by S J (Allaboutme#)
Availability, knowledge of staff of whst they offer and how it works. (T) was great, talks fast but so do I. Explained night drip of quick, short and sweet. Thanks
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November 2023 by Neat Sweets
Great storage and a lot of space
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October 2023 by Lasoundria Washington
One star is actually toooo high!!! Location is unorganized, employees are poorly trained, and extremely rude and ghetto. U-Haul can not be that desperate for employees that they hire anyone with a pulse. Customer service is apart of the job, appearance is apart of dress code so I thought, I was insulted by an employee with bleach stains or her uniform and a blue wig for asking the employee emphasis on asking the employee that literally gets paid to help, to help ?
