U-Haul Moving & Storage of Raleigh offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, self-storage, portable U-Box containers, moving help, hitch installations, and moving supplies. Customers appreciate the helpful staff and their willingness to go above and beyond, especially when more time is needed. However, experiences with staff vary; some find certain employees helpful and knowledgeable, while others encounter rude and unhelpful service. Challenges include difficulty locating trucks upon arrival, discrepancies between online quotes and actual prices, and concerns about cleanliness, with reports of roaches in storage units. Overall, the location provides essential moving equipment and storage options, but customers recommend bringing bug spray due to pest issues and advise caution when dealing with staff. The business aims to serve both local and long-distance moves with convenient online reservations and various moving solutions.
Marcus B helped me so much and went over and beyond when it came to customer service he made sure he did everything possible to make sure I had a smooth move day!!!!!!!!
November 2024
Be careful, you can't tow a U-Haul trailer with a U-Haul truck. It's a shame that only the U-Haul office told me about this. Good thing I was planning on towing it with my truck from the start.
Great service, easy and convenient
September 2024
Employees were less than helpful, had to walk all over to find the truck with no way to tell what truck was mine. Not sure why it wasn't pulled up the office since they knew I would be showing up before 5. The price I was quoted online was not the price I ended up paying.
