United States Postal Service
USPS,
Post OfficesHours:
3735 Hickory Hill Rd, Memphis TN 38115 Hours
About United States Postal Service
The United States Postal Service is a reliable organization delivering to every address. This local Post Office offers walk-in passport services. The staff is often friendly, professional, polite, and diligent, with a dedicated employee assisting with drop-offs to reduce wait times. The location can get very busy and backed up, and the number of service representatives varies. While some customers have felt rushed, there is orderliness. Issues with missing packages placed in wrong mailboxes are handled professionally, with investigations to solve problems. The informed delivery email scans are very helpful. However, calling can be frustrating, with reports of long automated systems and significant delivery delays for packages.
Most Recent Reviews
May 2024
Always a friendly and professional staff.
Gets very busy and backed up at times.
Varies between 2-4 customer service reps. Just a matter of timing.
April 2024
Worthless calling these answering machines. They won't let you talk to a human... Jeez. 3 months for 2 packages that was supposed to be here before Christmas.
December 2023
I did have a problem with missing package. It was put in the wrong mailbox. Postal manager was very professional, investigated, traced my package and got my problem solved. I do get the informed delivery scans by email. This is very helpful.
More Comments(123)
- Memphis, Tennessee
