United States Postal Service
USPS,
Post OfficesHours:
5821 Park Ave, Memphis TN 38119 Hours
About United States Postal Service
The United States Postal Service (USPS) is the only organization in the country to regularly deliver to every residential and business address. Committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide, USPS processes and delivers 47 percent of the world's mail. With over 30,000 retail locations, USPS constantly innovates to improve customer experiences. This particular USPS location on Park Ave offers walk-in passport services, and customers have reported generally positive experiences. While the staff may be occasionally understaffed, leading to longer wait times, the employees are described as polite, competent, and providing excellent customer service. Customers have appreciated the help of specific staff members, such as Gail, Ms. Nichols, and Tierra, who have gone above and beyond to assist them.
Most Recent Reviews
April 2026
The women at the counter work efficiently for the most part, so I'd give them 5 stars. The self-service kiosk can't be used after hours to ship packages since the drum that should open for package drop has been broken for over a year and is sealed shut. The staff told me 2 months ago that they ordered a new one months...
read full commentSeptember 2025
Skip Germantown post office!This one is Well run, clean, well stocked and organized!
August 2025
This post office is a five stars. The post office clerk are very good helpers
More Comments(96)
Nearest USPS Stores
- Memphis, Tennessee
