These reviews highlight a very positive experience at the Verizon store located at 8445 US Highway 64. Customers praise the store's friendly and helpful staff, including employees like Gary, Ginny, Jonathan, Jenny, and other women who provided excellent customer service. The staff are described as kind, caring, patient, and knowledgeable, often going above and beyond to assist with phone upgrades, plan changes, and technical issues. Several reviewers mention that staff members stayed late or took extra steps to ensure customers were satisfied and had a smooth experience. Customers appreciated the staff’s understanding and ability to explain technical details without making them feel incompetent. The store is well-run, with staff actively troubleshooting problems, helping with discounts, and offering the latest phones and plans at good prices. Many customers express high satisfaction, indicating they will continue to choose Verizon and this store for future needs. Overall, the store provides an exceptional in-person Verizon Wireless experience, characterized by friendly service, helpful staff, and a caring attitude that leaves customers happy and confident in their choices.
Quin was not on personable, but extremely helpful. From her calm demeanor to her knowledgeable skillset, she helped me upgrade. And passed no judgement as some do when you decline other add ons and services. The store was calm, clean, quiet and so friendly and welcoming from start to finish. Will definitely be going back... read full comment
June 2026
Went in the store today Mrs Jenny mrs Jenny helped me best customer service I was in and out I’m very happy with her professional customer service
November 2025
Ms.Quinn very patient,sweet,and kind and most definitely answer my question and got the job done!
