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“Seamless and modern facility. Very clean. The app uses Bluetooth to pass your authorization to open the gate instead of touching a keypad dozens of other people have touched before you.”
“Wyatt took his time to help show me our unit and explain everything. He was very pleasant and did not rush at all. It is always nice to have this kind of customer service.”
“Locally owned, great customer service, dependable workers who value the company they work for. It was a pleasure to work with Mike and Nate this morning. Very efficient! They moved the contents of my storage unit from one location to another in less than 2 hours!”
“We stored our camper here for a year and a half and they were just fantastic. Truly a business that cares about the people that are renting from them. How all businesses should be like! No issues storing there and very easy to access.”
“I just reserved a truck with Todd. He was an absolute pleasure to work with!
Update: I decided to add a car carrier to my reservation. I spoke with Caden. These guys are serious rock stars! Everything about dealing with them has far surpassed all expectations.”
“I usually buy all my home improvement project supplies at 'Homie Depot' or Lowe's. Of course, I never miss the garden section since I am such a lover of flowers and plants. We recently moved, and I converted the front hall closet into a pantry since the kitchen didn't have one. The room I converted was attached to the kitchen, so it made more sense to be a pantry instead of a coat closet. I'm not sure why the complex didn't just convert it themselves. They tend not to want to spend any money on upgrades, but I did ask. The room sizes in apartments here in Tennessee are smaller than what I am accustomed to, so utilizing every inch of space in an efficient way is essential. I wanted to accomplish making an efficient space with shelves, hooks, and bins, and doing it by making the conversion temporary. I did not want to have to 'put it back' so to speak when I moved out. Mission accomplished. So I chose several of these cool black wire 3-shelf goodies which came in a box that was VERY lightweight to carry. I'm not very handy when it comes to assembling anything [especially IKEA furniture lol], but these shelving units were a cinch. There were even YouTube videos showing the complete assembly done by several YouTubers. There are many more larger sizes to choose from, but this one worked so well, and was manageable for me. I bought one more to use against the end of the kitchen cabinets and it looks very modern. I use this one to house decorative kitchen pieces and frequently-used items. With the already-existing shelf in the closet, these worked out perfectly for what I needed to store, as well as it freeing up space in the limited amount of cabinets in the kitchen. Actually, I got quite good at assembling these. So good that I ended up buying several more of these units for my huuuuuugeeeeee walk-in closet!”
“UHaul app is always giving hard time. It’s freezing while doing the dropping off process from Mobile app. Pickup my truck option is disabled after 1 hour time.
This location has no parking for guests.”
“No problems except cruise control didn’t work but agent turned in a repair request. Staff are always friendly and helpful at this location (Pak Rat,
Lee Hwy Chattanooga Tn), bought over 100 boxes here before.”
“The online check in and check out along with reserving online was super convenient and the process was easy. It sure makes it stress free during moving. I would definitely rent from them again.”
“I would recommend this location to everyone.Kaitlyn is an Awesome person very professional and always try to put your needs as priority, quick to respond even when she’s not at the location when ask for a unit she’s always honest to explain the challenges of getting what you need and not just put you on a waiting list and you never hear back from her.she is the epitome of professionalism this will always be my first choice when needing a unit.”
7AM - 7PM
4001 Hixson Pike, Chattanooga
Truck Rentals
“I have never had a better experience at uhual. Miranda was an absolute delight. Very clean and organized store and Miranda was incredibly fast about returning my truck for me. Anytime I need a uhual in this area I am definitely going back”
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“I just want to thank Tammy for being so helpful and thorough I would recommend this place for anyone looking for 5 star customer service and a great place to store just about anything you can imagine. Thanks Tammy”