Transmission Repair near Millington, TN

“Had an emergency need late Friday and Marlin graciously help diagnose the problem while provided wisdom and guidance of what needed to be replaced. He stopped what he was doing and took my car on a test drive to troubleshoot. Offered his opinion which confirmed the issue and told me what needed to be replaced first. He told me the most important area to fix first then helped me locate the parts to fix it myself.”

“There are absolutely no words to express how great the team is at this shop! I was passing through on my way to Vegas from Sevierville and lost my transmission. I was able to locate one at a Ford dealer but their shop schedule was full so they didn’t have time until next week to perform the install.Ford recommended Millington Transmissions for the install. I gave them a call and the owner was more than accommodating to the extent that he was willing to stay late to ensure the job got completed the same day. This was a BIG JOB with an 11.5hr install time and I wasn’t able to get the replacement transmission to them until 3pm! Thank you Byrd for making this happen, service like this is rare to find these days.
To anyone reading this, If you’re looking for a reliable and honest shop in W TN you have got to give these guys a shot.”

“10/10 would recommend this company. Very professional, experienced and knowledgeable. Communication was top notch. I will be using them for any repairs going forward.”

“Received the best customer service I’ve had in years from their manager Wade. He helped direct me to get my truck diagnosed, for an issue they don’t even work on. If I ever need transmission work done I’m 100% coming here.”

“Took my car in on a recommendation from a friend who has been going there for years. They always tell her the most sensible repairs. My car was suddenly stalling, they said to bring it in whenever and they'll have a look. I had a knock sensor and check engine light on. I had the part for them to install and they recommended I take it back to the dealership as it's been a common problem with the Kia Optimas and they're honoring warranties further out than they normally would. He checked it out, let me know they could install the sensor but likely the sensor was working. Even added some oil free of charge. I took it back to the dealership and they were 100% right, had to get the engine rebuilt under warranty, gave me a rental for free. I appreciate Crosstown Auto Repair for not only being honest and not wanting to charge me for something that may not work, but also being knowledgeable with cars, warranties and best steps. Will definitely return with any other car repairs. Wouldn't even accept a tip for his time and oil they added. Their quick and friendly service is top notch.”

“Can’t recommend or thank these guys enough. The manager Brian went above and beyond even though I was bugging the mess out of him every day, he was extremely kind and professional. He is very hands on and very honest. He kept me updated thoroughly through out the whole process and personally checked my vehicle before it ever left the shop. Brian does stay very busy but he is also very on top of things. When I picked my car up Billy, who I believe is a tech there, checked me out and was such a pleasure to talk to. This not a shop just trying to make money off putting in a new transmissions, they are honest and very reasonably priced. Highly recommend these guys!”

“Had a transfer case issue. Took it to him diagnosed the same day. Few days later he called me to tell me he could start working on it and he had it fixed within 3 days. Great service.”

“I live outside Atlanta and was visiting my sister near Memphis. I discovered a radiator leak and called Birch. The owner, John Brandon, was extremely polite and got me in right away. All the employees I met were knowledgeable and friendly. I was able to use a loaner car and continue my visit while they took care of everything that same day. They thoroughly explained the problem and the necessary repairs/replacements needed. I highly recommend this business!”

“I brought my 2017 Jeep Grand Cherokee to Bartlett Transmission after experiencing persistent issues with my vehicle not starting and being stuck in park. I was worried it might be a transmission problem, but I wasn't sure.
What impressed me most about Bartlett Transmission was their complete honesty and integrity. After running diagnostics, they could have easily tried to sell me services or repairs I didn't need. Instead, they were upfront with me - they determined the issue was electrical in nature and outside their area of expertise. Rather than attempt repairs they weren't confident about, they recommended I take it to a shop better equipped to handle the problem.
And here's the kicker - they didn't charge me a dime for the diagnostic work. In today's world, that level of integrity is rare and deeply appreciated.
Bartlett Transmission could have easily taken advantage of the situation, but they chose to do right by me instead. They were professional, transparent, and genuinely interested in making sure I got the help I needed, even if it meant sending me elsewhere.
If you need transmission work done, I would absolutely trust Bartlett Transmission based on this experience. Their honesty and willingness to admit when something is outside their wheelhouse speaks volumes about their character and business ethics.
Highly recommend - and I'm grateful for their integrity during a stressful situation.”

“Dave’s Auto was incredibly quick to help us when our car started running poorly after some recent warranty work elsewhere. They took the time to diagnose the issue thoroughly, explained several cost-effective options, and had our vehicle running better than ever within the week. Throughout the process, they were professional, transparent, and easy to work with. We’ll definitely be bringing our future vehicles to Dave’s, and we highly recommend them to anyone needing diagnostics or repairs.”

“Jasper is the best on the market bar none have installed many of their products because of labor warranty which I've never needed and strong product warranty”

“I was in a bad situation. They came out and got me my diagnostics done. I was sure they weren’t gonna show up because it was so late in the day, but they did.Great guys. Really nice down-to-earth people.”