Toyota Service
Auto Repair,
Auto PartsHours:
5944 W Andrew Johnson Hwy, Morristown TN 37814 Hours
About Toyota Service
Toyota Service in Morristown is known for its attention to detail and excellent customer care. The staff, especially Bradley in the service department, is friendly, knowledgeable, and respectful, providing clear recommendations without pushing unnecessary services. Customers appreciate the extra effort, such as follow-up calls to ensure everything is okay after service. The dealership often accommodates urgent repairs, with managers staying late to fix issues like defective wiper mechanisms. The waiting area is comfortable, offering amenities like TV, internet, coffee, water, and tea, and services such as oil changes and tire rotations are performed efficiently and at competitive prices. Buyers also commend the process of purchasing a vehicle, highlighting the helpfulness and knowledge of sales staff. Overall, Toyota Service provides reliable, friendly, and attentive service, making every visit a positive experience.
Most Recent Reviews
November 2023
The attention to detail is what this dealer gives for your money. Knowing your vehicle well enough to understand when there are problems. Then, after the fact they followed up with a phone call the next day to make sure everything was good. That extra touch definitely helps.
March 2022
Awesome service! I went in close to closing due to a defective wiper arm mechanism. The service manager stayed late to correct the problem.
March 2022
Awesome service! I went in close to closing due to a wiper arm not working. The service manager stayed late to fix the problem.
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