The AT&T Store in Mt. Juliet offers a wide range of phones, tablets, smartwatches, and connected devices from popular brands. Customers can choose from various wireless data plans, including flexible prepaid options and popular unlimited data plans, all backed by nationwide AT&T 5G service at no extra cost. The staff at the store is consistently praised for their exceptional service. Benny is highlighted as a standout employee for his kind treatment of customers, including those with special needs. Patrick is commended for making the transition from Verizon to AT&T smooth and easy. Other team members, such as Zane and Kiara, are recognized for their friendly assistance and patience in helping customers choose accessories. While there were some minor issues, such as miscommunication about phone promotions, the staff worked diligently to resolve concerns and ensure customer satisfaction. Overall, the AT&T Store in Mt. Juliet is known for its knowledgeable and helpful employees who strive to provide a pleasant experience for all visitors.
Great service. Viny was excellent. We need more agents like him.
July 2024
Phone issues were resolved promptly, professionally, and competently. I believe the young man who assisted me was named Vincent. Thank you!
July 2024
Benny is a pure rock star. Benny is not paid enough. Y’all should be very proud of him. I brought my angry farther in law. To help him out my father-in-law is hard to hear and he’s got a little bit of dementia and Benny treated him with kid gloves. Benny is a rockstar!!!