“Patrick at Mt Juliet store was so very helpful! My daughter is struggling with mental health issues, and needs different online access restrictions- Patrick was helpful with finding me an Amigo JR phone. Thank you, Patrick!”
“Andrew Z, was very professional and extremely helpful with my in store experience. As a business owner, it is great to see employees who have the patience and the knowledge to help customers. I had a lot to sort out and he assisted me through it all while being patient and extremely helpful. Thank you”
“I had one of the best in-store experiences I’ve had in a very long time. I went in to add a line to my service for my daughter, and we were having a lot of issues with the phone being locked. I honestly didn’t even realize what was wrong, and it felt overwhelming.
The team was incredibly patient, helpful, and determined. They worked together and refused to give up until they found the best solution. Not only did they fix the issue, but my daughter ended up being blessed with an even better phone.
This week has been extremely hard for me due to the passing of my mother, and I walked into the store already feeling emotionally overwhelmed. The kindness, compassion, and teamwork they showed meant more than they will ever know. They didn’t expect anything in return — they were just genuinely helpful.
Because of this experience, I’m staying with Verizon forever. That small encounter will stay with me for a lifetime. I’m beyond grateful.”
“Came in to Verizon today to get a new charging set up and worked with Trey. He was helpful and very professional. He also informed me that I could get a new phone in the near future if I decided to for around the same cost monthly as I’m paying now. I would highly recommend visiting Trey and this location. I was very pleased and it was great to talk to someone who made my day. Thank you again. I will be back to him with all my future Verizon business”