Firestone Complete Auto Care in Mount Juliet is a one-stop shop for vehicle needs, from standard maintenance to tires and repairs. The process is described as very smooth, with friendly interactions. The team is awesome, efficient, very nice, and informative. They provide quick service, getting customers scheduled in fast and completing work like a tire patch in under 45 minutes or other jobs done in under two hours, even sometimes at no charge. The place is very clean and inviting. It is noted as being convenient due to its tie to Tire Rack for tire delivery. Customers report it is well worth an extra drive, stating other shops need to learn from this one and that they will be coming back. Some mention the building can be hard to find. They offer comprehensive solutions for every make and model to get you back on the road.
I've used this Firestone location for all my car needs - they are always friendly and accommodating. The service is always top notch.
July 2024
This was a very smooth process, very friendly interaction with advisors and very convenient that you are tied to Tire Rack for delivery of tires so that I did not have to haul them in. Great all around!
July 2024
I set appt with Firestone. I was out by 9:45. After having tire replaced at collision repair center realized tire no itir system was not reprogrammed. Did not want to wait a week for collision ctr so made appt with Firestone and they reprogrammed it and no charge.
