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“Looking for a large variety of small items for a repair. Other workers put me in touch with Reg who was extremely helpful. He didn't just say "the item is in row X, he guided me all over the store from one end to the other to find my required items. Thank Reg! Well done.”
“I was able to get in and get the items I needed. Talked to one of the associates, and they were able to help get me to the isle I needed. Appeared to be a pretty clean store. I was overall satisfied with this visit”
“Brandon in the gardening department has exponentially great service. He was deeply invested in getting me the help I needed. Everybody else has great customer service, too.”
“It’s a big box store, same pricing as similar box stores. Decent on sale pricing, check web site for better deals when purchasing appliances tho, you can find better deals than at store. They do have almost everything you’ll need for home projects.”
“I chose Home Depot for my installation of blinds and sliding barn doors. They came almost immediately to measure however I could never get to the store when there was someone working that could help in either department nor were they willing to take appointments. I switched my blind business to a locally owned company and I switched my barn door business to Lowes. Even though I attempted 3x to go in person to get my orders/installation done, I still received a followup call "reminding me" they had my measurements and I needed to come in. The person who called was in Millwork and has been an employee of Home Depot for 25 years (I'm afraid I can't remember his name). I explained to him all of my troubles and he opted to refund both measurement payments in Millwork and Blinds. He was a gem to speak with and I only wish I was able to have dealt with him from the beginning. He turned my 1 star to 4 stars just for his customer service. My advice to the Hendersonville, TN location: there should always be a manager on duty and that manager should know the ins and outs in each department to help customers if there is no one scheduled for a specific department. Also, give this 25 year vet a permanent schedule so he can tell customers when to come in person to guarantee he'll be there to help.”
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
“I needed a lawnmower tire for my rider. Natalie was.more than helpful ordering a new one offline. She and Larry are the best, going beyond and over helping their customers.”