1 - 4PM 9AM - 12PM
8736 Stewarts Ferry Pike, Gladeville
Post Offices
“The best post office with the friendliest workers! Teri Jo is always so helpful and if she isn't there whoever is there is just as helpful and kind. Save yourself the trouble of going to the mount juliet post office (where you're likely to be met with rudeness by the older gentleman that works there) and come to Gladeville, where people actually know what customer service means!”
“A beautiful piece of Old Hickory Village history that still exists and is running. Walking inside is like entering a time machine. The wood and brass—it’s lovely. Yes, on some days it would be nice to have more than one window open, but I’ve been going there for twenty years and the most time I’ve ever had to wait is ten minutes. I remembering Nashville waiting up to 45-60 minutes—especially before Amazon, UPS and Fedx existed. We were all at the mercy of postal workers working at the counters, some of whom—well, that was a different time. This post office feels stress—free and pleasant. Staff is very attentive. No egos behind the counter. Friendly to everyone who comes in. That’s been my experience. Anyone coming into the village for the first time should definitely make a short visit inside.”
“Brandon Neal is such a sweetheart and extremely helpful. He greeted me when I walked in and was knowledgeable about the packages I needed help with. Keep him upfront and center!!”
“After searching all over Nashville for someone to process my passport application, this is the only place that got me in and out less than 10 minutes. They take walk-in’s mainly M-F 12:30-1:30. They treated me so nice. I felt so relieved after hesitating on driving from Smyrna, TN to Hendersonville which is about a 50minute drive.”
“The staff at this location are friendly and polite. Trish and Ben are especially helpful and great to work with on a daily basis dropping package off. USPS itself isn't perfect, but its exceedingly rare for there to be an issue at this location that is actually their fault, and on that rare occasion, they do everything in their power to get the issue fixed. A few months ago, a package being returned to me was miss-sorted and delivered to the Postal Annex in Mount Juliet rather than the UPS Store. Ben was able to reach out to the carrier, confirm the packages location and the carrier was able to retrieve it and re-deliver.
Most of the complaints listed on Google and other review sites are complaints folks have with service and issues that are outside the control of this immediate location. Issues with delivery outside the Mount Juliet area, trouble with the 1-800 number, etc. Take all those false reviews with a huge grain of salt. The folks at this location are outstanding, even when faced with the toughest of customers, and I've witnessed more than a few folks being irrational and overly difficult over the simplest of issues. Kudos to the employees at this location for doing a great job in a difficult environment, and doing it with a smile!”