Ross Dress for Less offers a wide selection of the best brands and the latest fashions for families and homes, with discounts ranging from 20% to 60% off department store prices. Customers appreciate the clean store and the discounted name brand collections, including a pet section with cute clothes. However, some shoppers express frustration with long check-out lines, often due to a lack of cashiers during busy times. While many enjoy the cheerful cashiers and helpful staff, there are requests for increased stock and better pricing, especially on shoes and dresses. Senior shoppers would love more frequent discounts, suggesting that a senior day every day would attract more customers. Overall, the store remains popular for its value and variety.