Visionworks Doctors of Optometry is a popular optical retailer with over 770 locations across 41 states and Washington, D.C. The staff is known for being friendly, accommodating, and providing exceptional customer service. Customers often mention how the team goes above and beyond, such as helping find replacement frames quickly or overcoming insurance obstacles to ensure they receive their glasses promptly. The eye doctors are praised for being personable and professional, making the experience comfortable for both adults and children. Many reviews highlight the staff's patience and willingness to assist in selecting the right glasses and contact lenses, including designer and exclusive brands like Ray-Ban. Customers appreciate the wide selection of glasses and contact lenses, and the acceptance of various vision insurance plans and FSAs. Some mention positive experiences with knowledgeable sales associates, although a few note issues with billing clarity. Overall, Visionworks is regarded as a place where customers receive quality care and helpful service, making it a trusted choice for eye exams and eyewear needs.
The doctor was excellent! I have severe glaucoma and my vision has recently changed significantly. Without insurance I have no specialist. He took the time to get my prescription as good as possible and found me a specialist in my area. I'm grateful
July 2024
The entire crew was super friendly and accommodating as soon as I walked in the door. They overcame some obstacles with my insurance and did not give up. I was able to get back immediately for an appointment without a long wait. Doctor Crystal was very personable and professional. An overall great experience. Highly recommend.
July 2024
The whole staff at Vision Works are great ?. I would recommend them to anyone. Exceptional customer service from everyone involved. Tammy took her time helping me get the right glasses to fit my face.
