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February 2024 by Makayla Jackson
Michelle was phenomenal in assisting me with my vision needs! She was patient, thorough and extremely personable. I had a wonderful time speaking with her, and she strongly prioritized my personal needs being met.
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February 2024 by angela Russell
Best eye exam ever had
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February 2024 by lavanoka
Brandon and Jenny were so helpful and amazing workers! Excellent customer service, very low wait time, doctor was great. Totally recommend this place.
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February 2024 by Creative S.
Rude - long wait -wrong pricing - terrible service and not customer friendly and unprofessional
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February 2024 by Perry Hutcheson
Friendly and helpful
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January 2024 by Claude Gomolka
Michell is a gem of a customer service person. Knowledgeable and helpful ...addresses issues and provides valuable suggestions without the upsell.
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January 2024 by Palance Baxter
My visit was very fast and efficient with check-in despite moderate traffic within the store. Low wait time. Quick but effective eye exam and check out. Very informative about lens options. Tech made sure I was getting the best bang for my buck. Extremely satisfied everytime I walk in.
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January 2024 by Christy Toon
It was busy but they acknowledged you were there. The doctor was attentive. Michelle was awesome going through the insurance processes and made it so easy. If you go get Michelle. But, that's just me.
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January 2024 by Tony Ward
Friendly people, great place to go to get glasses.
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January 2024 by jennifer leggett
Place was great doctor was awesome!!! Just a little constructive criticism, maybe a little more breakdown of what insurance pays and customer pays…But maybe my fault cause insurance is so confusing..I thought insurance paid for almost everything but no they give discounts from what I understand..We got 4 pairs for 475 out the door. And my husband also got progressive lens. But yeah maybe a little bit more time explaining what they cover and stuff but other than that we loved the place
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January 2024 by x x
i called to see if they could see me immediately for a contact lense exam & Jenny the Office Manager gladly let me come in to see Dr. Darr. this was my 2nd time here @ the Mt Juliet location. their professionalism & courtesy were greatly appreciated. thank you!
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January 2024 by lisa mcghee
Always great results. Staff members are always very courteous!
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December 2023 by kylie dawson
came in at 10:40 for 10:45 appointment. nothing was said to me when I walked in. I was looked at like I was not welcomed there. 11:15 comes around and i’m still waiting. an older woman comes in at this time and says she has an appointment for 11:30. she’s waits for about 5 minutes and then is called back. the woman at the desk realizes there’s a mistake and tells the doctors assistant (I assume) that I was first but they still take the other woman first. after my eyes are dialated i’m still waiting for the eye doctor because the woman with an 11:30 appointment was taken before me, with a 10:45 appointment. the doctor came in at 11:40. the doctor was kind that’s about all I can say. he was very quick and knew what he was doing.
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December 2023 by Alisa Howard
After completing my eye exam at another provider, I went to Visionworks to look at other styles/selection of glasses. Michelle greeted me. After I explained my dislike/frustrations of trying on glasses, she immediately started helping me choose styles and provided her honest opinion to help me narrow down the search! It was EXACTLY the help I needed (and the real reason I left the other place). I left feeling very confident about the glasses I picked out! If you want friendly help picking out glasses, please go see Michelle in Mt Juliet!
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November 2023 by Jeff A.
I got a prescription last year but my insurance company wouldn't pay for glasses until this year. I tried to get someone to help me and answer a few questions about some frames. No other customers and three people working in the store. Everybody acting like they're busy and wouldn't help. Glad I got a copy of my prescription so I could leave. I'll make sure to go somewhere else from now on.
