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“Great first experience with Brown’s. They got me in, evaluated my vehicle, got the estimate, and completed the work WAY faster than expected. Great personable experience as well. All encounters were professional and friendly. I’ll be back.”
“Very nice people they got me in fast the guy that fix my tire nice upfront got job done right rver need tires are new tires go there very tespefull people thanks so much god bless”
“My husband and I had just bought new tires from Walmart where they were also installed. On a trip to pigeon forge TN the truck had a horrible shake to it. We stopped in off the interstate they squeezed us in to balance all four tires. The shaking was gone. God bless”
“Steve and the crew are simply this.....AMAZING!
If you don't BUY your tires from these guys then don't come whine to me kr the other 98.678% of the folks in town!”
“How do I get someone to answer the phone so I can discuss my issue? I don't live in Kingsport so I can't leave work to have a 5 minute conversation. Please post a phone number that someone will answer!!”
“Stopped in with a flat and had nearly immediate service by 2 very nice gentlemen. Tire is fixed and got me back out on the road. Many thanks to Jerry and his team!”
“My finances car was taken to him and when she called he said the car was ready but had a miss in it. Now she has to take her car somewhere else to fix his mistake. Very bad service and the price to fix her was outrageous. I changed my rating and hope everything works out. Thank you again”
“The guys here are awesome. Luckily, they had our weird size tire, and we were back on the road in no time. The service tech that came to us on the side of the road was very professional and helpful. The gentleman at the shop was wonderful, understanding, and considerate. THANK YOU SO VERY MUCH!!!”
“Went in for an alignment because my van was pulling. They took the car back and then came back and said the alignment was perfect when it came in. They also gave me solutions to the issue. They could've easily charged me for the work, but didn't charge a dime. They've also done work for me in the past and was very happy with the quality and price. Much appreciated.”
“Tire barn saved me money by repairing a tire that 2 other shops said was not repairable. They wanted to sell me a new tire. Tire barn was more interested in saving me money than selling me an expensive tire my car didn’t need.”
“I recently popped by Kingsport Tire and Auto (walk in, no appointment) because of an issue with tire sensor system. They were totally booked that afternoon but fit me in early next morning. I travel cross country several times during the course of the year. And a lot of times solo. So it's important to me to have all systems working properly. I've come to learn that they provide many services, not just tires! They are truly a FULL SERVICE shop.? Here's a list of some of the services:work on transmissions, air conditioning, engine repair, drive systems, suspension, vehicle accessory add-onsAND they can provide 24 Hour Roadside assistance! I highly recommend this business for their work integrity, knowledge, and dedication to customer service.These people are TOP SHELF”
“Called them twice and both times SUPER friendly and great communication to answering my questions. Got 2 tires and they had them on in less than 30 minutes. They give a 72 hour warranty should they leak or anything. Highly recommend!! THANK YOU SO MUCH! Oh don't forget the lices!! Less than $80 for 2 tires, and we went on a Saturday a.m.”
“Went to Joe and team for my 2003 Chevy trailblazer. They gave my work suv a good session of troubleshooting to help me get a thermostat replaced.Happy with taking time to make sure they are fixing right thing and helping keep me informed. Loved that looking out for me versus just other places that try to add a bunch of extra stuff I don’t want.Highly recommend, honest folks and take time to do job right!”
“Great customer service & a lot of inventory to choose from. I got a tire for my work truck & it was basically a new tire for $58 & that includes tax and disposal fee for your old tire. I highly recommend this place for any of your tire service needs. ⭐ ⭐ ⭐ ⭐ ⭐”
“The guys were able to squeeze me in and get me to an appointment, they were sweet and helpful.Love the staff at Firestone, they are always friendly and helpful to me”
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“I really appreciate Tim and all the guys that went out of their way to help me out after a horrible experience with another (so called mechanic). I will most definitely be back and I will pass along my experience. Thanks again...you guys saved my day.”