Aaron's, located at 2113A Gallatin Pike North in Madison, TN, offers a variety of rent-to-own products including furniture, washers, dryers, refrigerators, TVs, and mattresses. Customers appreciate the budget-friendly approach that allows them to make affordable monthly payments instead of large upfront costs. The store is known for its flexible lease ownership plans, which can span 12, 18, or 24 months, making it accessible even for those with less-than-perfect credit. Customer experiences vary, with many praising the helpfulness and politeness of the delivery staff. One delivery driver went above and beyond during poor weather conditions, impressing a customer with his dedication and respect for their home. However, some customers have expressed frustrations regarding delivery issues, including delays and damaged items. One customer noted a particularly poor experience with communication about their order, highlighting the need for better management and staffing. Despite these challenges, the sales associates at Aaron's, particularly one named Tina, received positive feedback for their thoroughness and support. Overall, while there are areas for improvement in delivery and communication, Aaron's continues to provide valuable rental options and a generally good shopping experience for its customers.
I'm very pleased with the service and the staff and my favorite salesperson is a great person is Latoya she's very nice and friendly and helpful to m the customers and.means a lot 💯💯👍👍
January 2026
A variation of the payday loan scheme, but as long as you know what you're stepping in, the folks are as good as it gets. I was impressed by the cleanliness of the store, and the polite and pleasantly civil attitude of the employees. None of the fake overreaching smiley stuff; real people. How refreshing!
March 2025
I didn't buy anything but the customer service was impressive.
