American Eagle Outlet in Nashville, TN, is a popular destination for comfortable and stylish clothing, including jeans, tops, athleisure, and accessories. The store offers a wide range of jeans in various fits, such as Athletic, Skinny, Slim, and women's styles like Mom and '90s jeans. Customers can also find shorts, joggers, t-shirts, dresses, skirts, and graphic tees, making it easy to create favorite outfits. While many shoppers appreciate the helpful staff and the quality of the clothes, experiences can vary. Some customers have praised specific associates for their excellent service, while others have reported negative interactions with certain staff members. Prices are generally considered high, with some expressing that they are paying for the brand rather than the material. Additionally, there is feedback regarding the limited availability of certain styles, like bootcut jeans, which some customers are hoping to see return. Overall, American Eagle Outlet offers a diverse selection for those seeking fashionable and comfortable clothing but may need to address customer service consistency and product availability. Shoppers can visit the store at 421 Opry Mills Drive to explore the latest styles.
I came to the opry mills location looking for pants and Joani was really quick to assist me and gave really good advice and made sure I found the perfect pants! Thank you Joani!!! The guy at the front desk was really nice as well ,I just can't remember his name.
September 2025
I would like to thank the staff of American eagle for trying to help me find a dress shirt. I love how they asked me when I needed by. That is great customer service and what I liked is they guided me to another place.
September 2025
Just visited this store and had a very positive experience! I am not sure if he was the manager but he was extremely attentive and the girl helping check me out was also very kind! Good work team!