CVS is a store that offers pharmacy services and friendly staff. Some customers have experienced inconsistent service, such as difficulty dropping off packages or long wait times, which led one to switch pharmacies. However, the pharmacy staff, including a particularly kind and caring employee, are often praised for their helpfulness and positive attitudes. The drive-thru staff are also consistently friendly. Overall, while service issues exist, many employees are appreciated for their kindness and dedication, making the store a welcoming place for customers.