Dollar General Nashville is a store offering everyday essentials at affordable prices. It provides everyday low prices on frequently-needed items including food, snacks, health and beauty aids, cleaning supplies, basic apparel, and seasonal items from trusted brands and its own private brands. This location also sells alcohol and tobacco. Customer experiences at this location vary. Many customers report an awesome and professional staff, describing them as hard workers who manage to stock shelves and provide quick service even when the store is very busy. Specific praise highlights employees who offer excellent customer service, showing empathy and going out of their way to help shoppers find products, with some even providing personal, heartfelt assistance to customers in need. These customers highly recommend the professional staff. However, other reviews state that the store has changed, reporting rude employees and bad customer service. These reviews note there never seem to be enough crew members working, which might contribute to the problem. Overall, while some find the service exceptional and friendly, others find it lacking.
Friendly helpful employees always greet you with a smile.
September 2022
This used to be a pretty good store. Now, all I get is rude employees. Never enough crew members, which might explain the rude employees.Customer service is at best, bad.
July 2021
This store would be great if I could actually shop in it. Almost every time I go there they have these huge restocking carts lined up down every isle.i have to move them.