About First Horizon Bank - Nashville, TN - Thompson Lane
First Horizon Bank combines the reach of a big bank with the roots of a small bank, offering a strong network of banking centers, ATMs, and online tools. Local decision makers often overlook big banks, but First Horizon provides personalized service. Customers praise the friendly, helpful staff who are patient and kind to diverse clients of all ages. Many have had outstanding experiences, with staff efficiently solving issues and providing excellent customer service. The bank’s approachable staff and community-focused approach make it a trusted choice for many, including helping new account setups for family members.
Very nice and helpful! They talked me through my options without pressuring me. Will definitely be back!
February 2025
The teller (Clara) was extremely polite and very helpful!! Thanks for the great customer service!
February 2025
I had a great experience with Clara Matehuala at First Horizon. She was friendly, efficient, and quick to solve any issues. Excellent customer service! Until now. I was skeptical about this bank until now thank you!! Also she is Bilingual, which makes it very comfortable for me