About First Horizon Bank - Nashville, TN - Woodland St
First Horizon Bank receives positive reviews for the excellent service at its Woodland Street location. Customers describe the staff as awesome, efficient, and trouble-free. Specific employees are highlighted for being warm, professional, and turning negative experiences around, which has prevented customers from closing long-held accounts. One customer notes the staff is so fast, especially compared to other branches. The bank is praised for building genuine, authentic, and empathetic relationships, particularly with small business clients. Bankers are commended for creating real connections, looking out for customers, and recommending great opportunities that provide local exposure and networking. This service has restored faith in banking and humanity for some. While a desire for Saturday hours is mentioned, the overall sentiment is that the team at this location is exceptional and caring for both personal and business banking needs.
Taylor Brown (East Nashville branch, 37206) was very helpful!
December 2025
This is the only First Horizon in the area I will go to. Top notch customer service, especially in comparison to the other locations. Always friendly and accommodating.
October 2024
Taylor is awesome! Love it when I walk in and can be assisted by him because it’s always efficient and trouble-free. First Horizon should be very lucky to have a person of such high quality working for them.
