Truist is a bank known for its friendly and helpful staff. Customers appreciate the professionalism of team members, especially in challenging situations. The bank has recently adjusted services for health and safety, offering teller services through drive-thru lanes and requiring appointments for in-person visits. Despite these changes, clients find the assistance provided by staff to be quick and effective, making banking a pleasant experience. Overall, Truist is well-regarded for its excellent customer service and convenient location.
i love banking here! the whole staff is great but i wanted to shout out brittany. i witnessed her having to deal with an extremely rude and hostile customer and she did it with a professionalism i myself wouldn’t have been able to muster!
January 2023
The staff at this bank are so friendly! I went to Mirza for help when my debit card got stolen and she was so kind and helpful.
November 2022
Love the staff always helpful. You don't have to wait for a long time ;ike most banks or nothing. The location is very good for me. Love Trust.
