Kate Spade Outlet at Opry Mills in Nashville is a joyful destination for those seeking modern sophistication in fashion. The store offers a wide range of products, including purses, work totes, bucket bags, shoulder bags, and more, all designed to add chic ease to everyday style. Customers appreciate the beautiful, clean, and inviting store layout, as well as the fantastic inventory available at great prices, often featuring discounts like 70% off plus an additional 25% off. Customer service receives high praise, with staff described as professional, friendly, and attentive. Many shoppers report positive experiences, noting that issues are resolved quickly and with a welcoming attitude. However, there was a mention of an unfortunate encounter with a store manager that left one customer feeling disappointed. Overall, the outlet is seen as a cool place to shop, making it a popular choice for those looking for stylish accessories and gifts.
Amazing customer service! I asked the manager if she might have a color I was looking for in the back. Not only did she check the back she checked the whole country and was able to find me the purse I was looking for at another store and then patiently waited on the phone to check with them. Thank you!
July 2025
Excellent customer service and great collection! The young lady was so helpful and went above and beyond to find the right bag. The other lady was also extremely helpful and kind!
June 2025
Awesome customer service. Store was super clean and organized. They had an awesome selection
