Metro by T-Mobile at 1801 Jefferson St offers great prepaid plans with unlimited talk, text, and data, along with 5G phones from Apple, Samsung, and OnePlus. The staff is friendly and helpful, providing good advice about cellphones and service plans. Customers appreciate the excellent treatment and attentive service, including those switching from other providers. However, some mention misleading messages about phone upgrades that could cost more than expected. Overall, Metro is seen as a friendly and reliable business for prepaid plans and quality service.
Came into the store had trouble getting into my account. Betty was absolutely phenomenal and helping me out with accessing my account and getting me set to go thank you so much once again Betty was amazing.
May 2024
JAMES! was so nice and very helpful, good energy made me have a better day and does his job VERY well!
July 2023
Great customer service very friendly.Highly recommend!!!
