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“They got my phone done fast. It was shattered on the back and when they get done it looked brand new. They are very kind people!! I would definitely recommend them to anyone!”
“Bryant was so personal, knowledgeable, and helpful in our experience at version. He made it easy and comfortable within a difficult process with adding a line, getting new phones, etc. Definitely search him out when going to this store!”
“Once again I had to do the dreaded stop by the phone store thing, but Oliver at the cricket store on elm hill pike and Donelson was awesome. I felt like a moron trying to get some dumb app to work and he was patient and friendly, good guy and patient, got it all going now, thank you man.”
“I needed to replace a broken phone quickly. The team here hooked me up. They went out of their way to get me as many discounts as possible. It was way less than ATT charged on their website.”
“If I could give this str 10 stars I would. Not so much the str as much as the workers. Everyone that works there is helpful. Martha helped me and let me say this nobody has ever worked so hard for me.From doing whatever she could to make sure I kept my number to also making sure I got the best deal to even running me home so I wasn't walking n cold. SHE WENT ABOVE AND BEYOND FOR ME. SHE MOST DEFINITELY NEEDS TO B RECOGNIZED FOR HER EXCELLENT CUSTOMER SERVICE. I noticed how she went hard for every customer that walked n that str while I was there.”
“Mario and Brandon are very helpful with my new phone and it very good just got the promotion that is going on right now for switch service ,iphone 16e for $80 this is a good deal. I recommend you to come in this store”
“My new phone did not transfer correctly and I called *611 and they couldn’t figure out how to correct the problem. I took the phone to the Verizon store at Opry mills. The sales person Brittany replaced the SIM card and had the phone working in 10 minutes!
Kind thoughtful and no doubt experienced. A great experience. Thank you Brittany”
“This is best I've been to but it's cricket and last two not very helpful. I have my pin yet when I try customer service they say not right pin. Can't talk to customer service Never had that problem with other. I'm 70 should get $30 a month unlimited to plan. Store person nice”
“Excellent service! The staff was professional, helpful, and efficient. They made everything easy, and I would definitely come back and recommend this Cricket Wireless store to others.”
“Took my phone to another phone repair they told me it was an update and it would take 1 hour came back in a hour the phone was not ready nor did they start on it they told me another hour and half. Came here they got me in explained and showed me everything going on with my phone and got it done in 20 mins would highly recommend”
“I had to come on here and give a HUGE shoutout to Jaelyn at AT&T because WOW… customer service like this is rare these days.
From the second I walked in, Jaelyn made the entire experience feel easy, smooth, and honestly… enjoyable (which is saying a lot when you’re dealing with phone stuff 😅). She was patient, knowledgeable, and actually took the time to explain everything without making me feel rushed or confused.
What really stood out though? The ENERGY. You can tell she genuinely cares about helping people and takes pride in what she does. She went above and beyond to make sure everything was set up perfectly and that I left feeling confident with my decisions.
If you’re going to AT&T, ask for Jaelyn. Seriously. She’s the standard.
10/10 experience — give this girl a raise immediately 👏”
“This store has amazing customer service. Angela, Alex and Crystal are amazing and really know what they are doing. Definitely will make this my cricket retail store from now on !!!”
“I highly recommend cricket. There lower prices and excellent service along with no hidden fees or extra fees are better than any other service I've had. Follow me for more reviews.”
“This is the best phone repair spot in Nashville. Lee is the man and is very speedy and cost efficient with his repairs. My phone’s LED screen died and I wanted to transfer my data to a new phone. Lee was able to put a temporary screen on my old phone and was patient while I sat there and backed up my data. 10/10 would recommend to anyone having technology issues.”
“Great customer service. Very friendly and welcoming repair personnel. Went to fix my iphone 12 pro max screen at the last minute close to his closing hours and it was finish in no time. No long waiting hours. Every gadget is at your fingertips as well. I would highly recommend”
“Noah is the best can't say enough good things about him. He's always helped me and made it look easy. Need more people like him in this world. Larry hall”
“Lyonna was amazing! I was so impressed with her ability to multi task and her positive attitude! One of the best experiences I’ve ever had with AT&T.”
“Sam was so awesome. Got me into Cricket service quickly and was an absolute pleasure to deal with and talk to. A real asset to the Cricket name. Very reassuring and helped find me the plan that works for me. I love it when employees listen to their customer instead of pushing things you don’t need.”
“Best wireless service for the money. Your bill is always the same month in month out. Understanding and helpfull staff. Here is a hint when you go there, ask for the ACP program and see if you qualify. If you do qualify the program will pay $30 dollors off your bill but you have to ask ;)”
“Don is the BEST. I got salt water and sand in my charging port and Don ordered the part and let me borrow his wireless charger while waiting for the part to come in. He is so kind and can't recommend him enough!!”
“I bought a used IPhone 15 unlocked in an excellent price. There are no cycles on the battery and it’s brand new overall. The phone was 200 dollars less than a new one from apple and Z and his staff are fantastic and really nice! You should definitely pop by before you order any used phone online. I highly recommend it”
“America Pamela are not only technically experienced but are kind and EAGER to help their clients. Today, like many a time l have stopped by to request assistance. I always receive excellent support. But today it was even better. Thank you fabulous women.Jesus”
“Wonderful experience at this location. God sent me here to be helped by the wonderful staff. Osama was great from start to finish, I had a special case so it took him some time to finish because I switched to cricket but they got it done. Thank God for these people once again ?”
“I came into the store with my old phone not working. After trying all the troubleshoots, Diana helped me upgrade to a better phone for a low price. Definitely recommend her !”
“I visited this store while on vacation because I had some issues with service. The guy working named Remmy helped and fixed my phone with no problem despite me being frustrated, he worked with me calmly and respectful. Anyways, I appreciate your help and patience! Thank you again!”
“They are very helpful. Every time I have a problem with my phone and can't fix it I just go there and they fit it for me. I would be lost without their help. So I recommend them over anyone else.”
“I received a service from here last week and Muhammad took care of us, everything explained very well and it was very helpful, I definitely recommend it to everyone, it is really a very high level place as a service.”
“T-Mobile corporate: If you’re listening, this is why stores are extremely valuable!
I spoke with Elvis and wanted to see the new Motorola Fold but wasn’t on display yet but showed me the new Samsung S26 Ultra and showed me the features it has.
Thank you Elvis!”
“I have only started coming here after the corporate store closed in Rivergate. The manager, forgive me for not remembering his name. He is amazing very professional and patient. I recommend his store to everyone.”
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“Mann I can’t say enough about this guy !!!! I was having problem with my business phone not accepting calls brought it to my guy over at WIRELESS Z OFF CLARKSVILLE PIKE man he had it up and running in no time I was very impressed with the price and service! He had me in and out. Very recommended!!!!”