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“Mann I can’t say enough about this guy !!!! I was having problem with my business phone not accepting calls brought it to my guy over at WIRELESS Z OFF CLARKSVILLE PIKE man he had it up and running in no time I was very impressed with the price and service! He had me in and out. Very recommended!!!!”
“This store is absolutely amazing . The staff is amazing they are knowledgeable and patient. I have ten lines all activated here . I was making a payment and doing a trade in yesterday ,it reeked of alcohol from the gentle man who disrespected and used racial slurs against the gentle man helping him that did not speak Spanish . The manager Mercedes handled the situation very well as she is bilingual and she educated the customer with kindness that treating someone that way because they do not speak Spanish is unkind . She proceeded to educate him that there will be many places that do not have Spanish speaking employees and that he should not get offended or call them stupid or the N word when they use translator to try to help him . He apologized to both her and the gentle man . I’m thankful for the staff at this location . I could never do their job . They deal with a lot and must tolerate disrespect because they are on the clock . There was a white couple who laughed when the gentleman said the N word we live in a terrible world rather than give correct information so they can assist you , you laugh at racial slurs . This world is sick but a 5 stars for this store and the employees . Arin I will be back next week with my sister who will activate 4 lines . :)”
“Once again I had to do the dreaded stop by the phone store thing, but Oliver at the cricket store on elm hill pike and Donelson was awesome. I felt like a moron trying to get some dumb app to work and he was patient and friendly, good guy and patient, got it all going now, thank you man.”
“My man Phillip is unflappable! 4th quarter 3 point shooter to end the game, hail Marys for wins not OTs, 9th inning bullpen save no hesitation! I came in on my lunch break and told him I needed a new phone up in running in less than an hour and 30 if he could, or else I'd have to come another day. He didn't blink! I was back to work in an hour and 10 as this man did his thing. Great immediate service, would recommend this location and PHILLIP to anyone!!”
“These guys are really good.they fixed my phone in ten minutes! I would recommend them to anyone buying or having phones or tablets repaired.im a repeat customer and they do good work”
10AM - 7PM
5512 Charlotte Ave, Nashville
Mobile Phones
“If I could give this str 10 stars I would. Not so much the str as much as the workers. Everyone that works there is helpful. Martha helped me and let me say this nobody has ever worked so hard for me.From doing whatever she could to make sure I kept my number to also making sure I got the best deal to even running me home so I wasn't walking n cold. SHE WENT ABOVE AND BEYOND FOR ME. SHE MOST DEFINITELY NEEDS TO B RECOGNIZED FOR HER EXCELLENT CUSTOMER SERVICE. I noticed how she went hard for every customer that walked n that str while I was there.”
“Nora was extremely helpful! She went above and beyond to solve an issue I had with my phone. She is your person if you need customer service! Highly recommend using this cricket store!!!”
“I’ve been coming to this store for the past six months, and I just want to give major kudos to Brandon, the store manager. He’s there almost every day, all day—and even when you can tell he’s exhausted, he always shows up with a genuine smile and great customer service. That kind of consistency and care really stands out.
This is a great store, and Brandon truly holds it down for both customers and staff. If you’re looking for a job, come see Brandon—I’m confident he takes the same care in supporting his team as he does his customers. Highly recommend this location.”
9AM - 8PM
4209 Nolensville Pk, Nashville
Mobile Phones
“I recently decided to change my phone service to lower my expenses and Cricket definitely surprised me and especially thanks to this store and its team who kindly guided me to make my best choice to start 2025. Thank you for your attention. You guys are awesome!!”
9AM - 7PM
3041 Dickerson Pike, Nashville
Mobile Phones
“This store has amazing customer service. Angela, Alex and Crystal are amazing and really know what they are doing. Definitely will make this my cricket retail store from now on !!!”
“Mody was replaced my Iphone screen in 15 minutes, it was urgent and he solved the problem right away. he was very friendly and helpful. I would highly recommend for you to visit Mody. Thank you buddy you are the best ???”
10AM - 7PM
7032 Hwy 70 S, Nashville
Mobile Phones
“5 stars!! Jaelyn and Paige are rockstars! They are both kind, helpful and go above and beyond to identify realistic goals for my wireless and internet needs. I got a deal working with them, and now my bill is $25 less a month. Thanks, yall!”
10AM - 6PM
3101 Clarksville Pike #2, Nashville
Mobile Phones
“Im not tech savvy at all, didnt even plan on going in cricket or trying them. Went in on a whim, and Amad gave the best customer service Ive ever had in my life. Any store. He wasnt pushy, at all either. Considering Id just left boost mobile a few blocks away, that guy at boost that kind of looks like a tall Steve urkel, was rude, ignorant pertaining to his job, and I had to leave. In Cricket, Amad answered all my questions, bent over backwards to help, and I left with better than I'd came in desiring, and payed much less. Service is great, support is great, If I could give that guy Amad a 50 out of 5 I would. Lastly, get this....I even tried to tip the man, for going out of his way to make me feel valued...on top of having and catering to two or three other customers by himself...Corporate; Id keep my eye on this guy if I were you. Guy's got board of directors written all over him. Top prospect if I ever seen one. Thank ya so much Amad. God bless you.”
“I had a broken phone and he sold me a better one and fixed my phone! What a great guy. I highly suggest this shop for repair and buying phones! Has some computers and fun accessories.”
“This place is the best to buy phones they above & behond to help you get a phone with reasonable prices and they got everything for resonable prices and everything is affordable and nice and the owner is really nice”
“The sales associate was so professional and knew everything she was talking about. Definitely will be going back if I need anything else. She was kind and great with everyone I saw her talk to. Great human being all around.”
“Took my phone to another phone repair they told me it was an update and it would take 1 hour came back in a hour the phone was not ready nor did they start on it they told me another hour and half. Came here they got me in explained and showed me everything going on with my phone and got it done in 20 mins would highly recommend”
“They are awesome! Professional Company! Always glad to serve and very patient representatives! Been with them for several years! A shout out to Maegan Adams! She is a representative for this company who helped get me set up again for the next 6 months! She is very efficient and makes the process easy for anyone! Patient and answered all my questions with kindness! I highly recommend the Outfitter Satellite Phones!”
“America Pamela are not only technically experienced but are kind and EAGER to help their clients. Today, like many a time l have stopped by to request assistance. I always receive excellent support. But today it was even better. Thank you fabulous women.Jesus”
“Went to the Nashville west store in Nashville, Tn. was instantly greeted by JD and immediately liked him. very personable, friendly, knowledgeable and helpful. got us our product quickly, and we were in and out in about half the time it usually takes. Jd is most certainly an asset to this or any company!!”
“Best wireless service for the money. Your bill is always the same month in month out. Understanding and helpfull staff. Here is a hint when you go there, ask for the ACP program and see if you qualify. If you do qualify the program will pay $30 dollors off your bill but you have to ask ;)”
“This is the best phone repair spot in Nashville. Lee is the man and is very speedy and cost efficient with his repairs. My phone’s LED screen died and I wanted to transfer my data to a new phone. Lee was able to put a temporary screen on my old phone and was patient while I sat there and backed up my data. 10/10 would recommend to anyone having technology issues.”
“I highly recommend cricket. There lower prices and excellent service along with no hidden fees or extra fees are better than any other service I've had. Follow me for more reviews.”
“Had a wonderful experience. Brisa was super nice and helpful. Knows her stuff and explained the plans they had loved this store. Super nice people definitely coming back to this location!”
“Kyle is the best! I wanted to change my number and add a friend to my account and Kyle walked me thru the process with no problem. I am a long time AT&T customer and it was nice to have someone that was very knowledgeable in all the processes and I was very satisfied with his attitude and professionalism. If you have a employee of the month I nominate Kyle!”
“My experience with this location was awesome versus the other locations customer service was most definitely 10/10 I would recommend my friends to this location these guys did an excellent job!!”
10AM - 7PM
Nashville
Mobile Phones
“I had a laptop battery replaced at Computer Revolution. Really great experience. Sam and the other staff were fast, professional, fair, and kind. 10/10 would do business with them again.”
“Will at Verizon was incredibly helpful! He took the time to explain everything clearly, answered all my questions, and made the whole process smooth and stress-free. You can tell he genuinely cares about helping customers and making sure they leave satisfied. I really appreciated his patience and professionalism. Highly recommend working with Will if you’re at this Verizon location!”
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“Came in with several issues over a couple of days. Our phones were doing things we weren't used to and we needed to disconnect our internet. We spoke to Trey, and he was able to disconnect the internet, give us instructions on how to return it, and solve all our problems. He was very professional and did it all with a smile on his face. Would definitely recommend requesting him any time you visit a cellular sales location. Thank you!”