O'Reilly Auto Parts in Nashville, Tennessee, located at 493 Craighead Street, is known for its excellent customer service and wide range of automotive products. The store offers parts, tools, and accessories, along with free services such as battery testing, fluid recycling, and Check Engine light testing. Customers appreciate the knowledgeable staff, particularly praising employees like Brian, who go above and beyond to assist them. Many reviews highlight the store's commitment to helping customers find the right parts, even offering to ship items from other locations when necessary. The Loaner Tool program allows customers to borrow tools they may not have, making repairs more accessible. Overall, O'Reilly Auto Parts is recognized for its friendly atmosphere, helpful staff, and dedication to customer satisfaction, making it a reliable choice for automotive needs.
Staff members are very nice and know their job. Alandis is very helpful so was misty and manager John
July 2026
Sabrina and Alandis are the best!!!!! I had to do a fan swap on my Honda Pilot and they were so helpful getting the part for me, and when I had to come back for clips Alandis helped me find the ones I needed. 10/10 recommend this location anytime you need parts or advice!
June 2026
The Craighead store is fabulous. John and Charles helped me out big time today. God bless them.!! Travis
