O'Reilly Auto Parts in Nashville, Tennessee, located at 493 Craighead Street, is known for its excellent customer service and wide range of automotive products. The store offers parts, tools, and accessories, along with free services such as battery testing, fluid recycling, and Check Engine light testing. Customers appreciate the knowledgeable staff, particularly praising employees like Brian, who go above and beyond to assist them. Many reviews highlight the store's commitment to helping customers find the right parts, even offering to ship items from other locations when necessary. The Loaner Tool program allows customers to borrow tools they may not have, making repairs more accessible. Overall, O'Reilly Auto Parts is recognized for its friendly atmosphere, helpful staff, and dedication to customer satisfaction, making it a reliable choice for automotive needs.
So relieved the guy helping didn't just assume he couldn't change my bulb, he actually went and looked at it. Previous place just said no can't do it never moved from thier stool.. Was very nice and he did change it for me.
August 2025
Deonte was so helpful and efficient. Five stars, wish I could give him more!
January 2025
They made me go twice for an order and they just said sorry just this morning my order arrived Bad service