Guthrie's Ace Hardware in West Nashville is a friendly and helpful neighborhood store that customers prefer over big box retailers. The staff is consistently courteous, knowledgeable, and eager to assist with various needs, from home repairs to paint choices. Customers appreciate the bright, welcoming environment and the wide selection of products, including Benjamin Moore paints, building supplies, ladders, shower heads, and even knife sharpening services. The store is known for its personalized service, with staff members like Victor, Vanessa, Rachel, and TJ going above and beyond to help customers create visions for their projects and find the right products. Many shoppers mention how the staff's helpfulness and friendliness brighten their day and make shopping enjoyable. The store also offers an emergency plumbing supply section and a rewards program, highlighting its commitment to customer satisfaction. Overall, Guthrie's Ace Hardware is valued for its great service, helpful staff, and convenient location, making it a trusted place for home and property needs.
Highly recommend this location . Great energy all around . Very friendly & helpful staff . Victor solved my problem when most ppl would have given up , said sorry for ya & kept it movin . Grateful I stopped in.
July 2026
Staff is super helpful and attentive. Will snag something for you you forgot so you don’t lose your spot in line. Surprised my kid with a free balloon. What more can I say, 10/10. You don’t get that kind of help and attention at Lowe’s or Home Depot.
July 2026
Vanessa is amazing. The most helpful manager I've had at any improvement store. Very knowledgeable and helpful
