Verizon Authorized Retailer in Hermitage, TN, strives to provide the best possible experience for its guests. The knowledgeable and dedicated store consultants and managers offer a full range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The store's mission is to connect technology to life in a trustworthy, fun, and profitable way. Customers have had positive experiences with the store's staff, including Therese, who was praised for her patience and politeness in helping a customer port their phone number. Eleanor was also commended for her helpfulness in assisting a customer with a phone and plan change, and for handling everything quickly. Richard, the store manager, was described as amazing, and Willow was praised for her friendliness and for keeping a customer updated until their new phone arrived. Everett was also highly recommended for his knowledgeability and helpfulness, even when the store was busy.
Therese has always been very helpful. Whenever I go in she remembers me and asks how she can help. You need more like her.
January 2025
Therese was a tremendous help in getting my phone number ported from my old provider to Verizon. She was very patient and polite, working with me and the many other people we were passed through with customer support. I will only deal with her in the future. Thanks Therese! YOU ROCK!
June 2024
Very knowledgeable! We were very pleased with Caleb’s advice and assistance.
