Wilson Bank & Trust is a well-established community bank that has been serving customers since 1987. With 28 full-service branches across nine Middle Tennessee counties, it offers a wide range of financial products, including mortgage loans, mobile and online banking, and convenient services like replacing lost debit cards on-site. The bank is known for its stability, growth, and strong presence in the South, and it is a member of the FDIC, ensuring a commitment to fair lending regardless of race, color, religion, or other factors. Customers appreciate the friendly and professional staff at Wilson Bank & Trust, noting the helpfulness of employees who provide excellent customer service and make clients feel valued. Many branches, including Donelson, West End, and Lebanon, are praised for their clean, well-maintained appearance and ease of parking. Visitors enjoy the relaxed atmosphere, where they can walk in and have direct conversations with employees without feeling rushed. The bank also offers quick solutions to common issues, such as replacing lost debit cards, and provides multiple drive-thru lanes for convenience. While generally highly recommended, some customers mention minor concerns, such as low daily ATM withdrawal limits and a less smooth process for home equity loans. Overall, Wilson Bank & Trust is recognized for its community-oriented service, accessible locations, and reliable banking experience.
I love my bank. I have been here several years. Its personal and everyone goes above and beyond. They treat all customers with respect. They're very helpful.It feels like home.Teresa, Heather and Michael as always been superb. A small account or large account you are treated with respect. The Best!
August 2025
Good people. Small bank that gave me an amazing rate.
October 2023
I would like to compliment Sydney for her above and beyond service. I needed a new bank card and the system was down. She fixed it and promptly called to tell me it was ready. Thank you Sydney!
