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“Laura was amazing!! She was so helpful in our trade in and getting a line added! Made it so easy and painless to get everything switched over. If you go to this Verizon, talk to Laura she is the best!”
“This store is absolutely amazing . The staff is amazing they are knowledgeable and patient. I have ten lines all activated here . I was making a payment and doing a trade in yesterday ,it reeked of alcohol from the gentle man who disrespected and used racial slurs against the gentle man helping him that did not speak Spanish . The manager Mercedes handled the situation very well as she is bilingual and she educated the customer with kindness that treating someone that way because they do not speak Spanish is unkind . She proceeded to educate him that there will be many places that do not have Spanish speaking employees and that he should not get offended or call them stupid or the N word when they use translator to try to help him . He apologized to both her and the gentle man . I’m thankful for the staff at this location . I could never do their job . They deal with a lot and must tolerate disrespect because they are on the clock . There was a white couple who laughed when the gentleman said the N word we live in a terrible world rather than give correct information so they can assist you , you laugh at racial slurs . This world is sick but a 5 stars for this store and the employees . Arin I will be back next week with my sister who will activate 4 lines . :)”
“I recently decided to change my phone service to lower my expenses and Cricket definitely surprised me and especially thanks to this store and its team who kindly guided me to make my best choice to start 2025. Thank you for your attention. You guys are awesome!!”
“Nora was extremely helpful! She went above and beyond to solve an issue I had with my phone. She is your person if you need customer service! Highly recommend using this cricket store!!!”
“Sent to the Smyrna location when could not get assistance at Tanger location. Lucas was helpful in explaining options, but Tomas took care of fixing the problem and made sure phone was working before we left store. Great customer service, knowledgeable, and patient. Thanks Lucas and Tomas”
9:30AM - 7PM
5137 Murfreesboro Rd, La Vergne
Mobile Phone Accessories
“Had problems with my phone not my granddaughter got a hold of it and David and Brandon in the LaVerne Cricket store was kind enough to fix it for me simple mistake but I'm too slow to know how to do it so they were smart enough to do it for me and if it was great thumbs up there you go absolutely”
“America Pamela are not only technically experienced but are kind and EAGER to help their clients. Today, like many a time l have stopped by to request assistance. I always receive excellent support. But today it was even better. Thank you fabulous women.Jesus”
“Great location, team work. They are nice and friendly with good experience. Thank you, guys, for helping me. Highly recommend. The service provided was exceptional and the staff went above and beyond to make sure all of our needs were met. The team's professionalism and efficiency were truly impressive. I will definitely be returning and recommending this place to all of my friends and family. Thank you again for a wonderful experience!”
“Great experience, he fixed my iPhone 11 in 15 minutes and was just a friendly nice guy to talk to in the meantime. Price was way lower than expected. One note about the location, it is located in a small trailer next to a restaurant. The signage is not very clear until you turn in onto the gravel parking lot. I love to support a small local business and get great service at the same time. It’s a win-win.”
“I came into the store with my old phone not working. After trying all the troubleshoots, Diana helped me upgrade to a better phone for a low price. Definitely recommend her !”
“As i walked right in i was immediately asked if I could be helped. I did not have enough money for a brand new iPhone case but the guy was able to work with me god bless. Good business and friendly people.”
“The customer service was great! I was greeted as soon as I came in, very sanitary, and the customer representatives were extremely knowledgeable. Would definitely recommend to anyone!”
“Megan did an excellent job in assisting me.she was knowledgeable, professional, and helpful. I enjoyed my experience in the store because of her excellent customer service.”
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“⭐️⭐️⭐️⭐️⭐️
Cici was amazing! She was super helpful, patient, and knowledgeable. She made the whole process quick and stress-free. One of the best customer service experiences I’ve had at an AT&T store. Thank you, Cici”