Metro by T-Mobile at 344 N. Illinois Ave offers great prepaid plans and a wide selection of 5G phones from Apple, Samsung, and OnePlus. Customers appreciate the friendly staff who go out of their way to help, often saving money and providing excellent service. Several reviews mention staff members like Anna, Chris, Kathryn, and Kathy, highlighting their helpfulness and willingness to assist with plans, purchases, and account issues. One customer was able to save over $100 a month compared to their previous provider, thanks to the staff’s guidance. Others commend employees for their kindness, patience, and for fixing problems caused by other employees or misleading information. The store provides a positive experience, with helpful service that makes customers feel valued. Overall, Metro is recommended for its good service, affordable plans, and friendly team.
Always here when I need any assistance with my cellular needs. Come see Cody and Shae
May 2025
Yes I am very happy Cody was very helpful.Oak Ridge tn
March 2025
Anna and Chris helped me save over 100$ a month from Verizon for the same service. While we were talking plans, a groundhog came in from outside, and Anna threw some crackers its way, so me and the groundhog give it 10/10
