UScellular in Oak Ridge is highly praised for its exceptional customer service and knowledgeable staff. Customers have described it as the best cell phone store experienced in many years, highlighting how associates like Izaak, Tian, Dakota, Carson, and Autumn go above and beyond to meet customer needs. The staff is known for their patience, professionalism, and teamwork, making complex issues, such as phone upgrades and account changes, quick and painless. Customers appreciate how the associates work together to provide personalized solutions, often securing extra savings and ensuring satisfaction. The store offers a wide range of products, including the latest smartphones, accessories, high-speed internet, and connected home solutions. Visitors find the store to be a friendly and efficient place, with staff who genuinely care about helping customers find the best options for their needs. Whether upgrading devices or switching plans, customers leave feeling valued and well taken care of. The store’s commitment to excellent service and its convenient location in Ada make it a top choice for those seeking reliable communication products and support.
The staff at this location is very helpful and kind. They made me feel comfortable and solved my request with ease.
Thank you to both to Jacob and his coworker. I'm sorry I didn't catch her name.
May 2025
The store manager and the sales associate who worked with me definitely catered to my exact needs and I’m really glad I chose this store in Oak Ridge.
July 2024
I had the best experience with Autumn at the Oak Ridge store! She made the change to my own personal account from a previous group plan seamless and painless. Autumn is the best!
