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“All the employees coming and going were very pleasant and friendly. Especially Mr Willie he's a very dedicated employee and very informative and also extremely nice.!!!”
“Chris was excellent! I brought my truck in with suspension of an overfilled transmission from previous work done at a different establishment. He was quick to inspect find issue, it was 3 quarts over filled! he quickly removed the additional fluid, saving me hundreds in possible future repairs! I will be retuning for any fluid services!”
“Short wait time, frequent communication from mechanics and manager. Received several discounts; the same services would have cost a LOT more at a dealership. Have used Valvoline Instant Oil Change for years because their work is excellent and they're convenient.”
“9/10/24
Had a fog light I could not get changed out due to how hard it was to get to. Drove in tonight and the two guys there had it changed in 2 minutes with no charge!! Thank you guys!!!
I do go here every few months for my oil change and their customer appreciation is the reason why!”
“These guys are AMAZING! Kind, professional, and caring. We took our car somewhere else last time and apparently they put a temporary plug in without telling us. Well the plug leaked and drained all the oil out. Dakota immediately ordered a replacement plug and had it delivered while we waited to make sure we could leave safely. That is customer service! Never going anywhere else from now on!”
“These guys are amazing. Got an alignment (on a saturday!) a set of pilot sport 4 a/s, in an uncommon size (by modern standards) all within a few hrs and for a great price.Top Notch! Will definitely return for other services.”
“Only a short wait. Efficient and friendly staff. I got synthetic blend oil, which mfr says should be 5000 mile schedule, but this place gave me a sticker with only 3000 miles next...not helpful.”
“You good folks took care of me in record time today. You were better than any pit crew I've ever seen. To top it off, you had a Vietnam veteran on hand taking care of business. Very well done.”
“They were extremely polite when I brought my car in on a Sunday. However, we weren’t able to get the oil changed due to having the updated Ford plastic drain plug. I authorized them to remove it anyway and if something happened I’d replace it. But they didn’t want to chance it. I ended up paying nearly $200 elsewhere for an oil change. I think I may be doing it myself from now on.”
“What happens at 6PM and your battery is dead? Go to Walmart close by and get a new one. They were fully scheduled but fit me in for a new battery install. Good team of guys in Automotive!”
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“I've been coming to the Valvoline in Ooltewah, TN for years. Have always had a great experience there. The techs always tell me what the computer says my truck needs but are never pushy about it. I have told friends and family to go there, and I'll keep doing so!”