“It literally says this is a (self labelled) drop off spot on the site and in the description. IDK why anyone would think it was a full service FedEx hub inside a Walgreens...and I quote : "There’s no need to wait at home for a delivery or make an extra trip to drop off a package. Pick up and drop off FedEx pre-labeled packages at a nearby Ooltewah, Tennessee Walgreens location." It is as described.”
“Fed Ex customer service is absolutely awful. The people at the facility were helpful but fed ex refuses to give a phone number or contact this shipping facility on your behalf. This was the phone listed on the phone in their shipping pick up area. Hopefully this will save others a drive.”
“I purchased an overnight delivery to get a passport to my son in Florida- time was of the essence so I paid dearly to get my son’s passport to him overnight.
Due to a loading error on the part of UPS, the overnight delivery was delayed and did not arrived on time as promised.
When I reported my claim for a delayed delivery to UPS I got the run around- but when I called my local Ooltewah store they made things right for me.
While I’m disappointed at UPS for not standing behind their delivery promise, the local store manager was most helpful and made things right.
Nice to have local managers who will stand behind their guarantee!”