Verizon's Ooltewah store is known for its excellent customer service and friendly staff. Customers have praised the team for being incredibly helpful and attentive to their needs. Employees like Michael E. and Anthony Botticelli have gone above and beyond to assist businesses in finding better plans and reducing their bills, showing genuine care for their clients rather than just trying to make a sale. The store is also recognized for its seamless and painless service, with staff members catering to individual requests. Overall, visitors have reported very positive experiences, highlighting the politeness and professionalism of the team. Whether for personal or business needs, customers can expect top-notch service at this Verizon location.
It was great I had ordered a glass screen protector from Verizon, and even though I did not buy it at the store, they were happy to put it on for me. I was in and out real quick and I really appreciated it and then broke the glass about a week later 🥲🥲🥲🥲🥲🤬🤬🤬🤬🤬🤬
December 2024
Incredibly helpful, friendly, and put customer service as a priority! Anthony Botticelli helped our company lower our bill and get new devices. He and the others in the store were all so helpful and kind!
July 2024
Jeremy is awesome, catered to my requests, made the process seamless and painless, first time that has ever happened at any cell phone store ever!