The Best Western Plaza Inn offers a comfortable and convenient stay for travelers. Guests praise the hotel's clean rooms, friendly staff, and well-maintained pools. The complimentary breakfast provides a nice variety to start the day, and the affordable rates make it an excellent value. The rooms are spacious, with a king-size bed and a couch, and the bathroom is well-appointed. While one reviewer encountered a room with a strong cigarette odor, the hotel's cleaning staff is generally commended for their attention to detail. The hotel features three pools, two of which are open until midnight, providing ample opportunity for guests to relax and unwind. The location is also noted as being great, with the hotel situated close to Dollywood and the Smoky Mountains National Park. Overall, the Best Western Plaza Inn is a well-regarded choice for those seeking a comfortable and affordable stay in the area.
Honestly we loved this hotel . Clean rooms , friendly front desk , nice variety of the complimentary breakfast, pools are well kept , AC works very well our room , and affordable.
June 2025
Great experience, clean, great customer service and value for the price. Close to lots of activities, clean and family friendly.
August 2024
Centrally located. Patriot Park is right around the corner if you are looking to take the trolly to Dollywood. Wide variety of options for breakfast. 3 different pools on site. Parking in free.
