Eagle One Automotive is a highly praised automotive service located in the Pigeon Forge area, known for its exceptional customer service and quick turnaround. Many customers shared their experiences of being in need during their vacations, with breakdowns and urgent repairs. The team, led by Tom and Mark, consistently went above and beyond to assist stranded travelers. One customer recounted how Mark promptly addressed a misfiring truck, completing the repairs in just two hours, which saved their anniversary trip. Another visitor expressed gratitude for the friendly service when their car broke down on a holiday, highlighting the staff's willingness to stay late to help them return to Florida. Eagle One is not only efficient but also attentive; they communicated effectively with customers, ensuring they felt reassured throughout the process. One family emphasized their appreciation for the reasonable pricing and the efforts made to fix their air conditioning issue before a long drive home. Customers have noted the team's kindness, patience, and integrity, with some services even provided free of charge. Overall, Eagle One Automotive stands out as a reliable and friendly choice for automotive needs, especially for those traveling through the area.
We were down for vacation, needed an emergency car repair. They were able to get us I and fixed same day. Very caring and friendly staff very fair pricing..
August 2026
My car started acting up after a long family road trip to pigeon forge. I wanted to have a set of eyes on it to make sure we didn’t have a major issue before driving back. They squeezed us in on a very busy day and were extremely kind and transparent.
July 2026
I was visiting the area and had vehicle issues. They were able to get me right away and knocked out the service quickly and at a great price! If I lived in the area, they’d be my go-to mechanic shop for sure.
