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“AMAZING customer service!! Worked with Warren and he was incredibly knowledgeable. I was trying to order something that was unfortunately not in stock and he worked with me every step of the way! would 100% recommend!”
“Bought a phone from a cricket near me(not this cricket) and had a poor experience with the person at the store. I called this store up and the dude who answered helped me WAY more than the previous store did. If i could give 10 stars i would. Excellent customer service, will be buying my next phone from these guys!”
10AM - 8PM
1440 Nashville Rd Ste L, Franklin
Electronics
“My iPhone bit the dust. I was really dreading having to go get a new phone, remember my passwords, and deal with setting it all back up. I went to the local T-Mobile office here in Franklin, Kentucky, where I bought my original iPhone. In all honesty, I went in, expecting the worst. Nikki waited on me. I cannot say enough positive things about her. She went above and beyond to help restore all my old information on my new iPhone. What started as a dreaded event ended up turning out pretty awesome. She did such an amazing job with me, my daughter ended up coming in and upgrading as well! Tomorrow I’m bringing my mom in to buy an iPhone from Nikki! She is definitely a valued asset to T-Mobile! Cheers, Nikki!”
Electronics
Electronics
Electronics
“Conner & the staff at the Portland, TN store were awesome. Very professional and they explained everything clearly. They listened and helped us accomplish our goals. They worked as a team and never were pushy about any sales agendas. They made us feel comfortable and everything they suggested made sense for our scenario.”