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“Great spot! Tyler and Amy are incredibly personable and looking out for your best interest. I rarely do reviews but I had such a good experience, I wanted to express my gratitude.”
“I recently had posted a negative rating for Brown Squirrel. Within an hour of posting it, the vice president called and said he was in the process of checking out what had happened because that is not their policy. But, regardless of what had happened, he WOULD MAKE IT RIGHT.
He found the problem and said he would try to see what happened to our set, or, he would meet us personally at the store and we could pick another set. They found our original set and said we could take it, or still come pick another set. We chose our original set and he said he and his whole team would check it out before it shipped. We are going to get our set Friday plus minus the delivery fee we had paid for the damaged product.
To me, Brown Squirrel had gone above and beyond to make everything right!! Thank you Brown Squirrel. We will definitely recommend you to you to anyone, any time”
“Very good buying experience at mattress firm clinton highway. Our salesman was down to earth and very knowledgeable. Didn't try to upsell us on things we didn't need and explained everything very well. Highly recommended.”
“Great experience all around. In-store shopping was handled perfectly by Chase. He made sure to answer all of my questions and gave me a price that I was comfortable with. Drop off and removal of my old mattresses was also simple and handled promptly as promised.”
“We were so pleased with our visit to Braden’s. Upon entering we were greeted by Amber, and from that moment she worked with us to find the perfect sofa for us! Very knowledgeable, kind, and you can tell she loves the design aspect of her work. We’ll be back for sure!”
“My mom and I came in to look at a couch and armchair for my living room. We were helped by Mikayla who was so kind and went over all the options for me on the different bundles they do! We browsed a bit and she would pop over but not too much like at some places where it feel like the salesperson is your shadow. In the end we settled on a lovely set quick and easy with a delivery date already open that worked perfectly for me!”
“From my initial interaction with Chris on the sales floor to my in-home design consultation with Rachel
to the purchasing appointment with both of them, I would say that the experience was overwhelmingly AMAZING! They were both very patient with me as i weeded out the various choices of sofa/chair styles and fabric choices. I feel very confidant that I chose to purchase the furniture that I will be thrilled with for years- and it is all thanks to Chris and Rachel. They made the process seamless, enjoyable, and actually fun!”
“Great experience from start to finish. The staff (particularly Jordan) was friendly, knowledgeable, and helped us find the right mattress without any pressure. The buying process was easy, and I would definitely recommend this store!”
“I stopped by your store after seeing the Waterford collection on line. Elizabeth Barr assisted me and was wonderful to show me all selections available but the Waterford collection was exactly what I wanted, pleased to see the quality and design details. Working with me on setting up delivery date.”
10AM - 7PM
906 Callahan Dr #110, Knoxville
Furniture Stores
“Cindy and I had a wonderful experience shopping for a new mattress. Mitch Hayes was knowledgeable and friendly, and gave freely of his time answering all of our questions. With his help we chose the perfect mattress for us, and we would recommend his services and expertise to anyone!”
9AM - 5:30PM
209 W Summit Hill Dr SW, Knoxville
Furniture Stores
“We have been delighted OP Jenkins customers for several years and just recently purchased a new sofa that we absolutely love. The quality, selection, and customer service experience are all unmatched. We couldn't be happier!”
“My experience has been absolutely wonderful. This is my second time working with this company and dealing with Justin. He keeps me up to date on all new sales and promotions. Come see him and tell him I sent you.”
“Pros: Expert level knowledge on everything! Quality everything! Easy buy.
Cons: Accidentally stopped in not sure what they sold, left with my our first game room item 😂 🔥 and will be back.”
10AM - 7PM
5610 N Broadway St, Knoxville
Furniture Stores
“We are very excited for our mattress arrival tomorrow. Eric Laviolette was an amazing salesman. He helped us find the perfect mattress and stayed late to get us taken care of. Highly reccomend!”
“We absolutely love the team at this location and have had our Sleep Number bed for almost five years. It truly is the best money we ever spent! Would recommend to anyone in the market for a superior sleep experience. Just had Anderson come out and help me with lifting up the top of my side of the bed. He reset the bed and it worked within seconds. Outstanding!”
“It's fun to shop here as the contents are always changing. There are so many artistic handmade items to purchase. Lot's of beautiful Christmas decor right now!”
“OFO is great to work with; been very happy utilizing them for our office in Knoxville. Melissa was our account rep, and was so patient, responsive, and kind as we figured out what we needed! Very prompt replies, fast quotes, and overall very impressed! Will be going back again for any future office needs!”
“I’ve had wonderful experiences with Judy Pfeffer. She is very knowledgeable and always has a very good eye for what I’m looking for. Judy is very enthusiastic about helping her clients find just the right item(s) for their homes. I highly recommend Judy Pfeffer and Ethan Allen.”
“Excellent experience from start to finish. The sales process was smooth, the follow through was outstanding and delivery was prompt and professional. Great communication, great service and a company that truly does what it promises. Highly recommended!”
“These are the sweetest people. They always help me sort out the chemicals, provide advice, do great work on pool repairs, and build relationships with their clients. They really touched my heart today because they know my family and what is going on and have provided unexpected exceptional customer service. I don't even know where to begin thanking them. They are a blessing.”
“I recently purchased a couch from Bassett then went back to buy a beautiful bedroom set. Patty was attentive and thorough, she went above and beyond working with me. She moved lamps, moved pillows, set up ideas for me to see design options. Never once did I feel any pressure to decide quickly.
After delivery Jeff checked in with me to see if I was happy with my experience and my furniture. It felt
I highly recommend you purchase your furniture here.”
“I went there today and purchased a beautiful manual recliner.the variety and quality of furniture blew me away.ifvu were younger,I'd buy new furniture there..excellent prices,no high pressure sales and Free pick up and delivery..”
“If there was a way to give this gentleman at the Backyard Store In Knoxville more than five stars, I would, I live out of town and had several issues with my swim spa and I live four hours away, from the very beginning when I called Jonathan PINCHAK He was absolutely the most helpful person I had ever dealt with, even though he had never met me, several times I would call him and ask him something and he would get information to me back about my unit that I had here cause I cannot get any answers from my store where I live, he had nothing to gain except extremely wonderful customer service and you could tell he wanted to go way beyond what a lot of people would do to help me
I would say that again, giving him five stars are not enough. I have dealt with people for 30 years in my business and I have never seen anyone with better customer service courtesy and willing to help someone just because they needed information but yet they did not buy the swim spa from them. Thank you so much, Jonathan. you’re definitely a cut above.
Sam King”
“Customer service was amazing. We worked with Ryan and I can’t say enough good things about working with him. He didn’t pressure us for a sale and was helpful anytime we had questions.”
“An adorable specialty gifts and home decor boutique! Reasonable prices, outstanding quality, and very helpful staff. If you are searching for unique gifts and/or holiday decor, you must stop by for a visit. They have a great selection of bunnies, candles, jewelry, and decorative items for your home!”
“Went there not knowing how to replace the glass front to my stove a few hours before the ice storm came. Randy and Chris were incredibly helpful and kind. I would definitely recommend. Thank you!”
“Absolutely love my custom wardrobe! Rob and the team were super easy to work with, really listened to what I wanted, and the final result turned out even better than I imagined. The piece is heirloom-quality and it fits the space perfectly. I couldn’t be happier!”
“Once again, Dennis was super helpful and kind! He sold us our bed 5 years ago and continues to give us incredible customer service. He is very knowledgeable and goes above and beyond for us every time! Highly recommend!”
“After searching for months, I finally found and ordered 4 of the Art Deco Industrial Dining Chairs to match our kitchen table. They are incredibly well-built, very comfortable, and perfectly match the industrial design of our table.
Rustic Deco was communicative and kept us updated, as the chairs were on backorder. Shipping was a breeze and they were dropped off without issue here in NYC. Thanks so much!”
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“I walked in and immediately felt at peace. The inventory was fantastic and pricing was reasonable. Corrine was kind, welcoming, and helpful. My whole family enjoyed browsing their showroom - we'll be back often!”